Careers
Help Desk Analyst
- Winter Park, FL
- Provide day-to-day technical support to end-users.
- Assist in managing support workflows and documentation.
- Maintain help desk records and resolve issues efficiently.
- Communicate with teams to ensure prompt support.
CONTENT MARKETING SPECIALIST
- Garner, NC
- Identifying Content Gaps and Opportunities: Analyzing audience needs and market trends to uncover content gaps and develop targeted strategies.
- Creating Engaging, Value-Driven Content: Producing high-quality written, visual, or multimedia content that aligns with brand voice and drives engagement across platforms.
- Collaborating with Cross-Functional Teams: Working with designers, SEO specialists, and product teams to ensure content supports business goals and user experience.
- Measuring and Optimizing Content Performance: Monitoring KPIs such as traffic, engagement, and conversions to refine strategies and improve ROI.
Customer Service Representative
- Garner, NC
- Handling Customer Inquiries: Answering customer questions about products, services, and policies
- Processing Orders: Assisting with placing, modifying, or tracking customer orders.
- Providing Product Recommendations: Suggesting products or services based on customer needs.
- Maintaining Records: Logging customer interactions and updating account details in the system.
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